After users are trained in the use of a mission-critical system, the application or policies change, or those trained forget their less frequently used processes. What happens? Your help desk becomes your most expensive training delivery vehicle. Not a good idea.

Here’s how our software helps: datango addresses these ongoing, high cost, user performance problems at their source; at the moment of user interaction with the target application. By isolating where users are interacting within your mission-critical system, we are able to perform data validation, provide user instruction and recommend that users access supporting documentation or learning materials so they complete the task successfully. All without a help desk call, without data entry errors, and without asking a colleague for assistance and impacting the productivity of others.

The result? Maximum user productivity, greater ROI from your enterprise systems and reduced ongoing user support costs.