support - consulting services

consulting services


datango provides consulting services for clients and partners that comprise installation, configuration, education and application profile development. In addition, for our partners, we also offer comprehensive partner enablement programs. All services may be customized to meet the specific needs of a client or partner and the list below details datango’s standard services solutions:

Installation Services (remote and onsite as required)

  • datango collaborator installation and configuration

Configuration Services (remote and onsite as required)

  • datango producer configuration (for multi-author environments where corporate standards are to be enforced)
  • datango collaborator configuration (development workflow definition, user administration, security setup)

Education Services (onsite)

  • datango producer
    • Power User Training & Best Practices
    • SME Training QuickStart
  • datango collaborator
    • Project Administration Training
    • Developer Training
    • Learning Management & Administration Training

Application Profile Development (remote)

  • Application Inspection & Object Recognition Tuning

support contact

We support you 24/5!

  • E-mail
    support@datango.com
  • International toll free:
    +8000 datango
    (+8000 3282646)
  • USA/Canada toll free:
    +1 800 785 4167
Please note the different international call prefixes, e.g.:
Europe toll free:
008000 datango

solutions

  • Application rollout
  • change management
  • user performance
  • documentation

We support you throughout your application'sentire lifecycle, from projectdesign and initial implementationto application operation.

We know what it means to
introduce an application.

products

With our technology we enable you to create on one click:

  • documentation
  • simulation
  • online-help
  • quizzes
  • book pages

Independent of industry or
company size and for any
application.

Your application is only as good
as the people using it.

your benefits

  • Up to 80 % less time spent on preparing documentation
  • Up to 30 % less time spent on presence training sessions
  • Up to 60 % fewer standard inquiries at the helpdesk
  • Up to 40 % less time spent on correcting errors
  • Up to 90 % reduction in costs of Delta training courses

Please contact us to calculate your individual ROI!